Parma Community General Hospital (Patient Testimonial)

8-21-2005

Dear Cindy Sparks,

Sincere and heartfelt thanks for your kindness to me during my stay in Room 19 of the Emergency Dept. on August 18th. Please extend my thanks to all the people who were so kind.

Sincerely and with love,

Mary

 

The Cleveland Clinic Foundation (Patient Testimonial)

6-22-2005

I like to get caught…at my best, that is.
I don’t even mind if you turn me in.
When I’m at my BEST the principles of:
* Respect *Empathy *Cooperation
Guide my work.
So if you catch me exceeding your
Expectations in any way fill out
This card and turn me in at the desk.
Thanks for catching me!

Dear Manager,

I caught Wanda Johnson at her best!
She always gives me my blood tests. She is always concerned about getting me in on time and always seems glad to see me. No one likes to have cancer but people like Wanda make it pleasant.

Sincerely,

Denise

 

 

Cleveland (Home Health Client Testimonial)

11-9-2004

Donna,

00000This letter is to thank you for Sherri, my new home health aide. Rather than just thank you over the phone, I wanted to thank you in writing for the excellent service your company has provided me. When I lost my old home health aide, Terry, I never thought I could find another person to take her place.
00000That is when you provided me with Sherri, who has gone above and beyond the call of her duties in providing me with complete assistance from my daily health care to picking up my prescriptions.
00000While I can drive in an emergency, I end up spasming and in pain for the rest of the day after I drive a short distance. Sherri realized this from the start and immediately offered to make any short shopping and prescription pick-up trips for me.
00000This help has allowed me to live a near normal life despite my physical limitations and restrictions. Thank you again for providing me with a superior health aide.

Sincerely,
Robert

 

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